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Hi! My name is Mark. How may I help you today?

Hello, how are you doing today?

I appreciate your interest in Capital One.

I appreciate your interest in Capital One small business credit cards.

Thank you for contacting us.

Please give me a moment, let me check that information.

TRANSITIONAL STATEMENTS

I am really sorry for the inconvenience caused.

I certainly understand your concern.

I understand your requirement.

I appreciate your patience in completing the applicaton.

I apologize for the inconvenence.

Let me check that information.

Thank you.

You are most welcome.

Please give me a moment, let me check that information.

Great to know that!

Good to know that!

That's quite a long time.

I can find a right business credit card which suits your requirement.

I can send you the application link for business credit cards and assist you in submitting the application.

Nice chatting with you today. Have a great day!

PROBING QUESTIONS

Are you an existing customer of Capital One small business credit cards?

Are you an existing customer of Capital One personal credit cards?

Are you referring to your existing Capital One business credit cards?

Are you referring to your existing Capital One personal credit cards?

Are you referring to our small business credit cards?

Are you referring to our personal credit cards?

Are you looking for business credit cards?

I understand that you are looking for business credit cards, am I correct?

I understand that you are looking for a business credit to transfer balance, am I correct?

Features

We have five different types of business credit cards with exiciting features.

We have five different types of business credit cards with exiciting features, shall I find a right business credit card which suits your requirement?

On most of our business credit cards the credit line will be between $500-$20,000. The exact amount will be determined upon approval of the card.

Once your account has been established you can call our customer relations to increase the credit limit.

On most our business credit cards

Our business credit cards,

Most of our customers found our business credit cards, as great source for financing their business.

CRITERIA

I am sorry, at Capital One you cannot switch between cards or upgrade your existing business card. However, you can apply for another business credit card.

At Capital One you can apply for more than one business credit cards.

The rewards which you have earned with your existing business cards are non-transferrable and cannot be combined with anyother program.

If you pay your minimum balance within the due date APR will not accrue on purchases during the non introductory period.

If you pay your outstanding balance during the introductory period then the APR will not accrue on purchases.